How we use the details you give us
We'd rather show than tell, so this notice follows the structure the DPDP Rules ask for: what we collect, why, for how long, and how you can change your mind.
Mirav Labs, New Delhi 110088 · Last updated 13 November 2026
What we collect, and why
| Personal data | Purpose | Kept for |
|---|---|---|
| Name, company, work email, mobile number | To contact you about the enquiry you submitted and to send a proposal | 12 months after our last conversation, unless you become a client |
| Role, organisation size, service of interest, your message | To prepare for the scoping call | Same as above |
| Readiness check score (only if you submit the form) | To focus the scoping call on your gaps | Same as above |
| Server logs (IP address, pages requested, browser) | Security, abuse prevention and troubleshooting | One year, as required by Rule 6 |
We do not use advertising trackers on this site. Your readiness-check answers stay in your browser and are never sent unless you submit the contact form.
Your consent and how to withdraw it
We process your enquiry details on the basis of the consent you give when you tick the box on the form. You can withdraw it at any time by emailing support@d2c.in or sending a WhatsApp message to +91 96502 10909. We will stop contacting you and erase your details, except anything we are legally required to keep.
Who else sees it
Your details are stored on servers we operate. Our team receives a notification of each new enquiry through a messaging service. We do not sell or share your data for anyone else's marketing.
Your rights
Under the Digital Personal Data Protection Act, 2023 you can ask us for a summary of the personal data we hold about you and how we use it. You can also ask us to correct, complete, update or erase it, and nominate someone to exercise these rights for you. We will verify your identity before acting, and respond as soon as we can, and in any case within 30 days.
Questions and grievances
Contact us at support@d2c.in or +91 96502 10909, Mirav Labs, New Delhi 110088. If you are not satisfied with our response, you may complain to the Data Protection Board of India.